Our Policies for Your Safety & Satisfaction
Appointment & Cancellation
• Please book appointments in advance.
• Notify us at least 24 hours before cancelling or rescheduling.
• Late cancellations or no-shows may incur a small fee.
Payment
• Payment is due after service is completed.
• We accept cash, card, and mobile payments.
• A deposit may be required for premium services or extended appointments.
Safety & Liability
• We are fully insured for any accidents during detailing.
• We are not responsible for pre-existing damage.
• Customers should ensure safe access to the vehicle.
Vehicle Access & Preparation
• Please remove all personal items from the vehicle prior to service.
• We are not responsible for lost or damaged personal items left in the car.
Satisfaction Guarantee
• We stand behind our work and will address any concerns within 24 hours.
• Your feedback is always welcome — it helps us improve our service.
Health & Safety
• Technicians follow cleaning and sanitizing protocols.
• Gloves and masks are worn when needed for your safety.
Service Scope
• We specialize in interior detailing only.
• We do not perform mechanical or exterior repairs.